Refunds and Custom Orders Policy
1. No Refunds Policy:
All sales are final. We do not offer refunds under any circumstances once a transaction has been completed. This policy is in accordance with Quebec’s Consumer Protection Act, which allows businesses to set their own terms regarding refunds, provided that these terms are clearly communicated to the consumer at the time of purchase. We encourage you to carefully review your purchase details before completing your transaction to ensure that all aspects meet your expectations.
2. Custom-Made Items:
For items that are made to measure or customized according to your specifications, please be aware that these items are considered final sales. In accordance with Quebec’s Consumer Protection Act, custom-made goods are exempt from the usual return and exchange policies due to their personalized nature. As such, we cannot accept returns or provide refunds for these products. This policy applies to all custom orders and personalized items, including those created based on specific measurements, designs, or preferences.
3. Consumer Rights and Responsibilities:
In Quebec, while businesses have the right to establish their own refund and return policies, consumers are also protected under the law. We strive to ensure that all descriptions, images, and representations of our products are accurate and transparent. If you have any concerns or require additional information about a product before purchase, please contact us. We are committed to providing clear and comprehensive information to help you make an informed decision.
4. Contact Us:
If you have any questions or require further clarification regarding our refund and return policies, or if you need assistance with a custom order, please do not hesitate to reach out to our customer service team. We are here to help and ensure that you are satisfied with your purchase experience.
5. Policy Updates:
Please note that our policies may be updated from time to time to reflect changes in applicable laws and regulations. Any changes will be posted on our website, and it is your responsibility to review these policies periodically.
Thank you for your understanding and cooperation.
The Monday to Friday Shirts $995 – $1,500. A perfect way to get your weekly shirt rotation started.Includes:Six Shirts for the Price of Five
$1,595 – $3,195 First time working with Bobillier Bespoke? This is a great way to get started. Includes:One Suit, One Shirt, One Tie, & One Pocket Square
The Wedding Day $1,695 – $3,395 Getting married is the perfect excuse to purchase a complete custom outfit for your big day. Includes:One Suit or Tuxedo, One Shirt, One Tie or Bow Tie, One Pocket Square, & One Pair of shoes
The Wedding Weekend $3,000 – $6,000 Need an outfit for the rehearsal dinner as well? This is a great way to knock out what you’ll wear for your entire wedding weekend. Includes:Everything included in “The Wedding Day” Package + One Suit (or One Sport Coat & chinos), One Shirt, One Pocket Square, & One Pair of shoes
$6,000 – $14,000A step up from The Week package to have a complete, interchangeable wardrobe for the week.Includes:Four Suits, One Sport Coat, Five Shirts, Five Pair of shoes.
The connaisseur $1,895 – $3,795 A great way to add a few different looks to your suit.Includes: One Suit, Two Shirts, Two Ties, One Pocket Square, & One Pair of shoes
Seasonal jacketing package $5,879- 11,758$ Build your wardrobe with premium seasonal jackets 6 jackets for the price of 5. Monday to Saturday.
Building an interchangeable wardrobe $1,495 for 6 cotton casual trousers, $2,995 for 6 wool fabric. $5.995 for 6 premium merino wool fabric
Custom jeans for casuals days $1495 for 5 jeans. individual cost is $575. Premium Italian Denim
I totally recommend his services, he is very professional and knows the industry very well.
Helpful for all of your needs for any event.
He has a massive selection of textiles and accessories for you to find your ideal suit no matter your budget.
I will be back for my next suit, thanks again!!
Excellent tailleur mon complet est parfait.
Je viens de recevoir mon complet sur mesure de chez Bobillier Bespoke. Le service fourni par Andres est excellent sans compter la qualité de son travail. Experience très satisfaisante. Si vous cherchez un endroit pour faire un complet ou une chemise, ne cherchez pas plus loin!